CareConnect incident

PROD: Issue with generating notes via the CareConnect AI Assistant

Minor Resolved View vendor source →

CareConnect experienced a minor incident on February 26, 2026 affecting CareConnect General Issues (CareConnect General Issues), lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 12:06 PM UTC
Resolved
Feb 26, 2026, 03:13 PM UTC
Duration
3h 7m
Detected by Pingoru
Feb 26, 2026, 12:06 PM UTC

Affected components

CareConnect General Issues (CareConnect General Issues)

Update timeline

  1. investigating Feb 26, 2026, 12:06 PM UTC

    You may experience issues when generating notes via the CareConnect AI Assistant. We are doing everything possible to resolve the problem as quickly as possible.

  2. resolved Feb 26, 2026, 03:13 PM UTC

    Issues resolved around 4PM.