CareConnect incident

EXTERNAL: Issues creating and sending certificates of incapacity for work via Mult-eMediatt

Minor Resolved View vendor source →

CareConnect experienced a minor incident on December 8, 2025 affecting eHealth General Issues (eHealth General Issues), lasting 2d 7h. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2025, 06:35 AM UTC
Resolved
Dec 10, 2025, 02:19 PM UTC
Duration
2d 7h
Detected by Pingoru
Dec 08, 2025, 06:35 AM UTC

Affected components

eHealth General Issues (eHealth General Issues)

Update timeline

  1. investigating Dec 08, 2025, 06:35 AM UTC

    General practitioners cannot create or send certificates of incapacity of work. This issue will be solved through an intervention next Tuesday. End users can temporarily fall back on the paper version. Status of issue can be followed up here: <a href="https://www.status.ehealth.fgov.be/nl/...

  2. resolved Dec 10, 2025, 02:19 PM UTC

    The issue has been resolved on the eHealth side.