CareConnect incident

Errors on services - MyCarenet, WalCarenet, IrisCarenet

Minor Resolved View vendor source →

CareConnect experienced a minor incident on November 21, 2025 affecting eHealth General Issues (eHealth General Issues), lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 01:29 PM UTC
Resolved
Nov 21, 2025, 02:37 PM UTC
Duration
1h 8m
Detected by Pingoru
Nov 21, 2025, 01:29 PM UTC

Affected components

eHealth General Issues (eHealth General Issues)

Update timeline

  1. identified Nov 21, 2025, 01:29 PM UTC

    We're experiencing problems due to 3rd party problems: errors on services - MyCarenet, WalCarenet, IrisCarenet. See: https://www.status.ehealth.fgov.be/nl/incidents/2025/11/21/60132/Errors%20on%20services%20-%20MyCarenet,%20WalCarenet,%20IrisCarenet

  2. resolved Nov 21, 2025, 02:37 PM UTC

    Issue has been resolved.