CareConnect incident

External issue: problems retrieving documents using RSB as hub

Minor Resolved View vendor source →

CareConnect experienced a minor incident on December 11, 2025 affecting eHealth General Issues (eHealth General Issues), lasting 7h 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 11:01 AM UTC
Resolved
Dec 11, 2025, 06:20 PM UTC
Duration
7h 18m
Detected by Pingoru
Dec 11, 2025, 11:01 AM UTC

Affected components

eHealth General Issues (eHealth General Issues)

Update timeline

  1. investigating Dec 11, 2025, 11:01 AM UTC

    Solution temporaire : roue dentée > Hub et Coffrefort > sélectionner Réseau de santé Wallon > Sauvegarder.

  2. resolved Dec 11, 2025, 06:20 PM UTC

    Is fixed by RSB 11/12 around 16h