CareConnect incident

Important: CareConnect Must Be Updated!

Major Resolved View vendor source →

CareConnect experienced a major incident on September 30, 2026 affecting CareConnect General Issues (CareConnect General Issues), lasting 6d 23h. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 02:01 PM UTC
Resolved
Oct 07, 2026, 01:45 PM UTC
Duration
6d 23h
Detected by Pingoru
Sep 30, 2026, 02:01 PM UTC

Affected components

CareConnect General Issues (CareConnect General Issues)

Update timeline

  1. identified Sep 30, 2026, 02:01 PM UTC

    Please ensure CareConnect is updated to the latest version by end of week. From Sunday 04/10 onwards, only the current version will be supported for login. If your installation is outdated, you'll be prompted to update automatically when you restart the application.

  2. resolved Oct 07, 2026, 01:45 PM UTC

    *