CareConnect experienced a major incident on July 16, 2026 affecting CareConnect General Issues (CareConnect General Issues), lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
CareConnect General Issues (CareConnect General Issues)
Update timeline
- investigating Jul 16, 2026, 09:47 AM UTC
An issue has been detected with a component on our network. This is being investigated. A solution will be put in place as soon as possible.
- resolved Jul 16, 2026, 09:56 AM UTC
The defective component has been isolated and replaced. All services are up.