Breach Secure Now! Outage History

We are currently investigating an issue affecting user management within the platform. What’s happening: At this time, users may experience issues when attempting to: Save changes to existing user profiles Create new users manually In some cases, selecting “Save” may not complete the action as expected. Scope: This issue may impact all user types across the platform. Our team is actively working to identify the root cause and implement a resolution as quickly as possible. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.

We are currently experiencing an issue on the Manage Client page where users may be unable to access their clients. Affected users may see the following message: “No clients match your search or filter criteria. Try adjusting your search or filter settings.” Our team is actively investigating and working on a fix. Workaround to access clients: Deployment Stats view: disable the Positive Opt-in filter Micro Trainings and Newsletter Engagement view: disable both the Received MT/NL and Positive Opt-in filters Important note: This workaround is only for regaining access to clients. At this time, you will not be able to view these fields globally through those filtered views. You can still review them on an individual client basis. We will share another update as soon as a fix is available.