Resolved after 3 days 3 hours, affecting Reporting, on September 2, 2025.
The issue affecting the downloading of reports and certificates has been resolved. Thank you for your patience as we addressed this matter.
Affected components
Update timeline
- identified Sep 02, 2025, 02:02 PM UTC
We have identified an issue affecting the downloading of reports and certificates from our platform. Our engineers have confirmed the problem and are actively investigating the root cause. We will provide an update as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.
- monitoring Sep 02, 2025, 02:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 05, 2025, 05:55 PM UTC
The issue affecting the downloading of reports and certificates has been resolved. Thank you for your patience as we addressed this matter.
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