User Profile Updates & User Creation Issue

Update timeline

1. investigating Apr 08, 2026, 04:22 PM UTC

   We are currently investigating an issue affecting user management within the platform. What’s happening: At this time, users may experience issues when attempting to: Save changes to existing user profiles Create new users manually In some cases, selecting “Save” may not complete the action as expected. Scope: This issue may impact all user types across the platform. Our team is actively working to identify the root cause and implement a resolution as quickly as possible. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.

2. identified Apr 08, 2026, 07:20 PM UTC

   The issue has been identified and a fix is being implemented.

3. resolved Apr 09, 2026, 01:24 AM UTC

   This incident has been resolved.