Breach Secure Now! incident

Active Directory Sync Issue

Minor Resolved View vendor source →

Breach Secure Now! experienced a minor incident on October 15, 2025 affecting User Management, lasting 11d 23h. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2025, 06:26 PM UTC
Resolved
Oct 27, 2025, 05:31 PM UTC
Duration
11d 23h
Detected by Pingoru
Oct 15, 2025, 06:26 PM UTC

Affected components

User Management

Update timeline

  1. investigating Oct 15, 2025, 06:26 PM UTC

    We’ve received reports of delays and disruptions affecting Active Directory Sync. Our team is currently investigating the issue. We will share additional updates as soon as more information becomes available. Thank you for your patience.

  2. monitoring Oct 16, 2025, 02:12 PM UTC

    Our team has identified the root cause of the issue and developed a fix that has been deployed to production. After thorough testing, we have confirmed that the Active Directory sync functionality has been fully restored. We will continue to monitor system performance closely to ensure ongoing stability. Thank you for your patience and understanding while we addressed this issue.

  3. resolved Oct 27, 2025, 05:31 PM UTC

    The issue affecting Active Directory sync has been resolved. Thank you for your patience while we addressed this issue.