Breach Secure Now! incident

Issue Downloading Reports and Certificates

Minor Resolved View vendor source →

Breach Secure Now! experienced a minor incident on September 2, 2025 affecting Reporting, lasting 3d 3h. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 02:02 PM UTC
Resolved
Sep 05, 2025, 05:55 PM UTC
Duration
3d 3h
Detected by Pingoru
Sep 02, 2025, 02:02 PM UTC

Affected components

Reporting

Update timeline

  1. identified Sep 02, 2025, 02:02 PM UTC

    We have identified an issue affecting the downloading of reports and certificates from our platform. Our engineers have confirmed the problem and are actively investigating the root cause. We will provide an update as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.

  2. monitoring Sep 02, 2025, 02:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 05, 2025, 05:55 PM UTC

    The issue affecting the downloading of reports and certificates has been resolved. Thank you for your patience as we addressed this matter.