Brandwatch incident

Consumer Research - Real-time Mentions and Dashboard Issues

Resolved after 1 hour 55 minutes, affecting Consumer Research Application and Data Collection and 1 more, on August 27, 2026.

monitoring Aug 27, 2026, 09:59 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 27, 2026, 08:10 PM UTC
Resolved
Aug 27, 2026, 10:06 PM UTC
Duration
1h 55m
Detected by Pingoru
Aug 27, 2026, 08:10 PM UTC

Affected components

Consumer Research ApplicationData CollectionListen

Update timeline

  1. investigating Aug 27, 2026, 08:10 PM UTC

    We're currently experiencing an issue with real-time mentions, and possible errors within dashboards. Our Engineering team is investigating the cause.

  2. monitoring Aug 27, 2026, 09:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2026, 10:06 PM UTC

    This incident has been resolved.

Your product runs on more than Brandwatch

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →