Brandwatch incident

Consumer Research - Dashboard Export Issues

Notice Resolved View vendor source →

Brandwatch experienced a notice incident on August 24, 2026 affecting Consumer Research Application, lasting 3d 4h. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 08:12 AM UTC
Resolved
Aug 27, 2026, 12:28 PM UTC
Duration
3d 4h
Detected by Pingoru
Aug 24, 2026, 08:12 AM UTC

Affected components

Consumer Research Application

Update timeline

  1. identified Aug 24, 2026, 08:12 AM UTC

    We are aware of an issue affecting dashboard exports in Brandwatch. Users may experience failures or be unable to generate exports from dashboards at this time. Our team is actively investigating the root cause and working to restore normal functionality as quickly as possible. We apologize for the inconvenience and will provide another update as soon as we have more information.

  2. resolved Aug 27, 2026, 12:28 PM UTC

    This incident has now been reoslved. Many thanks for your patience whilst our engineers were working on resolving this.