Resolved after 3 days 4 hours, affecting Consumer Research Application, on August 24, 2026.
This incident has now been reoslved. Many thanks for your patience whilst our engineers were working on resolving this.
Affected components
Update timeline
- identified Aug 24, 2026, 08:12 AM UTC
We are aware of an issue affecting dashboard exports in Brandwatch. Users may experience failures or be unable to generate exports from dashboards at this time. Our team is actively investigating the root cause and working to restore normal functionality as quickly as possible. We apologize for the inconvenience and will provide another update as soon as we have more information.
- resolved Aug 27, 2026, 12:28 PM UTC
This incident has now been reoslved. Many thanks for your patience whilst our engineers were working on resolving this.
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