Resolved after 17 hours 52 minutes, affecting Consumer Research Application and Listen, on August 17, 2026.
A fix has been implemented by our Engineering Team, and we are currently monitoring the results. We will provide an update once the issue has been completely resolved.
Affected components
Consumer Research ApplicationListen
Update timeline
- investigating Aug 17, 2026, 10:28 PM UTC
We're currently experiencing a delay with query backfills, and our Engineering team is investigating the cause.
- monitoring Aug 18, 2026, 02:03 AM UTC
A fix has been implemented by our Engineering Team, and we are currently monitoring the results. We will provide an update once the issue has been completely resolved.
- resolved Aug 18, 2026, 04:21 PM UTC
This incident has been resolved.
Your product runs on more than Brandwatch
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services