Brandwatch incident

Query Data Delays

Resolved after 19 minutes, affecting Consumer Research Application and Listen, on August 11, 2026.

investigating Aug 11, 2026, 01:34 PM UTC

We are investigating an issue causing query data to be delayed for some clients, including real-time data. Dashboard components may also be experiencing an increased error rate. Our team is actively investigating and will provide an update as more information becomes available.

Started
Aug 11, 2026, 01:34 PM UTC
Resolved
Aug 11, 2026, 01:53 PM UTC
Duration
19m
Detected by Pingoru
Aug 11, 2026, 01:34 PM UTC

Affected components

Consumer Research ApplicationListen

Update timeline

  1. investigating Aug 11, 2026, 01:34 PM UTC

    We are investigating an issue causing query data to be delayed for some clients, including real-time data. Dashboard components may also be experiencing an increased error rate. Our team is actively investigating and will provide an update as more information becomes available.

  2. resolved Aug 11, 2026, 01:53 PM UTC

    Thank you for your patience. This issue is now resolved.

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