Brandwatch incident

[Consumer Research] Slow Backfills

Resolved after 23 minutes, affecting Consumer Research Application and Data Collection, on July 20, 2026.

investigating Jul 20, 2026, 10:23 AM UTC

We are currently experiencing a platform issue where Clients may experience slow backfills. Our Engineering teams are investigating and working to resolve this issue with urgency. Many thanks for your patience and apologies for any inconvenience caused. This status page will update as soon as we have further information to share.

Started
Jul 20, 2026, 10:23 AM UTC
Resolved
Jul 20, 2026, 10:47 AM UTC
Duration
23m
Detected by Pingoru
Jul 20, 2026, 10:23 AM UTC

Affected components

Consumer Research ApplicationData Collection

Update timeline

  1. investigating Jul 20, 2026, 10:23 AM UTC

    We are currently experiencing a platform issue where Clients may experience slow backfills. Our Engineering teams are investigating and working to resolve this issue with urgency. Many thanks for your patience and apologies for any inconvenience caused. This status page will update as soon as we have further information to share.

  2. resolved Jul 20, 2026, 10:47 AM UTC

    This incident has been resolved.

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