Brandwatch experienced a notice incident on November 11, 2025 affecting Consumer Research Application, lasting 19h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 11, 2025, 02:09 PM UTC
We are currently experiencing an issue with Signals that is impacting new trends. This means they won't return any results, and new and ongoing signals won't be detected. Also any backfill changes won't be reflected in trends or signals at this time. Our Engineering teams are investigating and working to resolve this issue with urgency. Many thanks for your patience and apologies for any inconvenience caused. This status page will update as soon as we have further information to share.
- monitoring Nov 11, 2025, 04:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 12, 2025, 09:54 AM UTC
This incident has been resolved.