Brandwatch incident

Consumer Research Some clients may experience slow backfills

Notice Resolved View vendor source →

Brandwatch experienced a notice incident on November 28, 2025 affecting Consumer Research Application and Listen, lasting 2d 19h. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2025, 03:14 PM UTC
Resolved
Dec 01, 2025, 10:44 AM UTC
Duration
2d 19h
Detected by Pingoru
Nov 28, 2025, 03:14 PM UTC

Affected components

Consumer Research ApplicationListen

Update timeline

  1. monitoring Nov 28, 2025, 03:14 PM UTC

    Some clients may experience temporary slow backfills currently. Our Engineering teams are investigating and working to resolve this issue with urgency. Many thanks for your patience and apologies for any inconvenience caused. This status page will update as soon as we have further information to share.

  2. resolved Dec 01, 2025, 10:44 AM UTC

    The issue affecting temporary slow backfills has now been fully resolved. Our Engineering teams identified the underlying cause and have implemented a fix. Backfill performance has returned to normal levels. Thank you for your patience, and we apologise for any inconvenience caused.