Brandwatch incident

Consumer Research - Dashboard Components Failing to Load

Resolved after 6 hours 1 minute, affecting Consumer Research Application, on December 15, 2025.

monitoring Dec 15, 2025, 05:08 PM UTC

Our engineering team is seeing normal functionality return to dashboards and will monitor to ensure stability.

Started
Dec 15, 2025, 03:33 PM UTC
Resolved
Dec 15, 2025, 09:34 PM UTC
Duration
6h 1m
Detected by Pingoru
Dec 15, 2025, 03:33 PM UTC

Affected components

Consumer Research Application

Update timeline

  1. investigating Dec 15, 2025, 03:33 PM UTC

    We are currently experiencing an issue where some dashboard components are failing to load. This may impact users’ ability to view or interact with dashboards as expected. Our teams are actively investigating the cause and working to restore normal functionality as quickly as possible.

  2. monitoring Dec 15, 2025, 05:08 PM UTC

    Our engineering team is seeing normal functionality return to dashboards and will monitor to ensure stability.

  3. resolved Dec 15, 2025, 09:34 PM UTC

    This incident has been resolved.

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