Resolved after 2 days 6 hours, affecting Platform, on December 29, 2025.
The issue with channel connections and refreshes is now resolved. Thank you for your patience.
Affected components
Platform
Update timeline
- investigating Dec 29, 2025, 02:48 PM UTC
We are currently investigating an issue involving connecting or reconnecting Facebook channels in which an error appears, blocking the process. Our engineers are looking into the cause.
- monitoring Dec 30, 2025, 03:18 PM UTC
Our engineers have released a fix. We are monitoring to ensure channel connections are fully functional.
- resolved Dec 31, 2025, 09:12 PM UTC
The issue with channel connections and refreshes is now resolved. Thank you for your patience.
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