Resolved after 22 hours 55 minutes, affecting Consumer Research Application and Data Collection and 1 more, on January 28, 2026.
We experienced a delay in the processing and availability of Facebook data within Brandwatch. As a result, some users may have seen incomplete or outdated Facebook metrics during this period.
Affected components
Consumer Research ApplicationData CollectionListen
Update timeline
- identified Jan 28, 2026, 09:29 AM UTC
We experienced a delay in the processing and availability of Facebook data within Brandwatch. As a result, some users may have seen incomplete or outdated Facebook metrics during this period.
- resolved Jan 29, 2026, 08:24 AM UTC
This incident has been resolved.
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