Brandwatch incident

Consumer Intelligence experiencing loading issues

Resolved after 38 minutes, affecting Consumer Research Application, on February 19, 2026.

monitoring Feb 19, 2026, 02:58 PM UTC

Our Engineering team has implemented a fix for the loading delays affecting the Consumer Intelligence platform. We are now monitoring system performance closely over the next few hours to ensure full platform stability. We will provide a final update once we are confident the issue is fully resolved. Thank you for your patience while we worked to address this.

Started
Feb 19, 2026, 02:45 PM UTC
Resolved
Feb 19, 2026, 03:24 PM UTC
Duration
38m
Detected by Pingoru
Feb 19, 2026, 02:45 PM UTC

Affected components

Consumer Research Application

Update timeline

  1. investigating Feb 19, 2026, 02:45 PM UTC

    We are currently investigating reports of loading delays within the Consumer Intelligence platform. Some users may experience slow page loads or intermittent timeouts. Our engineering team is actively reviewing the issue, and we will keep you informed of any updates.

  2. monitoring Feb 19, 2026, 02:58 PM UTC

    Our Engineering team has implemented a fix for the loading delays affecting the Consumer Intelligence platform. We are now monitoring system performance closely over the next few hours to ensure full platform stability. We will provide a final update once we are confident the issue is fully resolved. Thank you for your patience while we worked to address this.

  3. resolved Feb 19, 2026, 03:24 PM UTC

    This incident has been resolved.

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