Brandwatch incident

Publish - Posts remaining in processing state

Resolved after 3 days 11 hours, affecting Publish, on March 27, 2026.

resolved Mar 31, 2026, 12:47 AM UTC

The implemented fix has successfully resolved the issue causing posts to remaining in a processing status. We thank you for your patience and we apologise for any inconvenience or confusion this may have caused.

Started
Mar 27, 2026, 01:32 PM UTC
Resolved
Mar 31, 2026, 12:47 AM UTC
Duration
3d 11h
Detected by Pingoru
Mar 27, 2026, 01:32 PM UTC

Affected components

Publish

Update timeline

  1. investigating Mar 27, 2026, 01:32 PM UTC

    We are currently investigating an issue where posts in Publish are failing to publish and remaining in processing state. Our development team is working on a resultion. We appreciate your patience and will share updates as progress is made.

  2. monitoring Mar 30, 2026, 04:32 AM UTC

    Our Product Engineers have implemented a fix to resolve the issue where posts were failing to publish, remaining in a processing state. We are continuing to monitor the situation. We thank you for your continued patience and apologise for any inconvenience this issue caused.

  3. resolved Mar 31, 2026, 12:47 AM UTC

    The implemented fix has successfully resolved the issue causing posts to remaining in a processing status. We thank you for your patience and we apologise for any inconvenience or confusion this may have caused.

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