Brandwatch incident
Publish - Posts remaining in processing state
Brandwatch experienced a minor incident on March 27, 2026 affecting Publish, lasting 3d 11h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 27, 2026, 01:32 PM UTC
We are currently investigating an issue where posts in Publish are failing to publish and remaining in processing state. Our development team is working on a resultion. We appreciate your patience and will share updates as progress is made.
- monitoring Mar 30, 2026, 04:32 AM UTC
Our Product Engineers have implemented a fix to resolve the issue where posts were failing to publish, remaining in a processing state. We are continuing to monitor the situation. We thank you for your continued patience and apologise for any inconvenience this issue caused.
- resolved Mar 31, 2026, 12:47 AM UTC
The implemented fix has successfully resolved the issue causing posts to remaining in a processing status. We thank you for your patience and we apologise for any inconvenience or confusion this may have caused.