Brandwatch experienced a major incident on April 2, 2026 affecting Publish, lasting 4d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 02, 2026, 08:21 AM UTC
We are currently investigating an issue where Instagram posts in Publish are failing to publish. Our development team is working on a resultion. We appreciate your patience and will share updates as progress is made.
- investigating Apr 02, 2026, 06:00 PM UTC
We are continuing to investigate the issue where Instagram posts in Publish are failing to go live as expected. Based on our latest findings, this appears to be stemming from Meta’s side. Our development team is actively monitoring the situation. We are currently awaiting further updates. We understand the impact this may have and appreciate your continued patience. We will share further updates as soon as more information becomes available.
- monitoring Apr 03, 2026, 10:19 AM UTC
Instagram publishing has now been restored, and posts of all types are being published successfully again. Our engineers confirmed the issue was on Instagram’s side. We’re continuing to monitor the situation. We thank you for your patience and apologise for any inconvenience this issue has caused.
- resolved Apr 06, 2026, 02:35 PM UTC
Our engineers have confirmed that the Instagram API has stabilized and the issue with Instagram posts is reported as resolved. We thank you for your patience and we apologise for any inconvenience this may have caused.