Brandwatch incident

Consumer Research - Specific dashboard templates show no available queries

Notice Resolved View vendor source →

Brandwatch experienced a notice incident on April 9, 2026 affecting Consumer Research Application, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 02:22 PM UTC
Resolved
Apr 09, 2026, 02:52 PM UTC
Duration
30m
Detected by Pingoru
Apr 09, 2026, 02:22 PM UTC

Affected components

Consumer Research Application

Update timeline

  1. identified Apr 09, 2026, 02:22 PM UTC

    We are currently investigating an issue where certain dashboard templates are not displaying any available queries. Our team has identified that this may affect users attempting to create or apply templates, resulting in empty query selections within the dashboard setup process. We understand the importance of this functionality and are actively working to determine the root cause. Further updates will be provided as soon as more information becomes available. Thank you for your patience while we work to resolve this issue.

  2. resolved Apr 09, 2026, 02:52 PM UTC

    The issue affecting dashboard templates not displaying available queries has now been resolved. Thank you for your patience while we worked to resolve this.