Brandwatch incident

Platform Incident - Vizia Not Loading

Major Resolved View vendor source →

Brandwatch experienced a major incident on July 10, 2026 affecting Vizia Admin and Vizia Command Center, lasting 4h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 05:36 PM UTC
Resolved
Jul 10, 2026, 09:40 PM UTC
Duration
4h 4m
Detected by Pingoru
Jul 10, 2026, 05:36 PM UTC

Affected components

Vizia AdminVizia Command Center

Update timeline

  1. investigating Jul 10, 2026, 05:36 PM UTC

    We are currently experiencing an issue where Vizia is not loading in Consumer Research. Our Engineering Team are currently investigating and we'll inform you of any updates as soon as we have them.

  2. resolved Jul 10, 2026, 09:40 PM UTC

    This incident has been resolved.