Brandwatch incident

Query backfill delays

Resolved after 4 hours 52 minutes, affecting Consumer Research Application and Listen, on June 18, 2026.

resolved Jun 19, 2026, 01:20 AM UTC

Our Engineering Team has confirmed that the backlog contributing to the delays has now been fully cleared, and this issue has been fully resolved. We thank you for your continued patience and apologize for any inconvenience or disruption this issue may have caused.

Started
Jun 18, 2026, 08:28 PM UTC
Resolved
Jun 19, 2026, 01:20 AM UTC
Duration
4h 52m
Detected by Pingoru
Jun 18, 2026, 08:28 PM UTC

Affected components

Consumer Research ApplicationListen

Update timeline

  1. identified Jun 18, 2026, 08:28 PM UTC

    We are currently experiencing delays with query backfills, which may appear as a stalled or slowly progressing completion percentage. Our Engineering team is actively investigating the issue and working to restore normal processing. At this time, we do not anticipate any data loss. We will provide additional updates as more information becomes available.

  2. resolved Jun 19, 2026, 01:20 AM UTC

    Our Engineering Team has confirmed that the backlog contributing to the delays has now been fully cleared, and this issue has been fully resolved. We thank you for your continued patience and apologize for any inconvenience or disruption this issue may have caused.

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