Brandwatch experienced a minor incident on June 18, 2026 affecting Consumer Research Application and Listen, lasting 4h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 18, 2026, 08:28 PM UTC
We are currently experiencing delays with query backfills, which may appear as a stalled or slowly progressing completion percentage. Our Engineering team is actively investigating the issue and working to restore normal processing. At this time, we do not anticipate any data loss. We will provide additional updates as more information becomes available.
- resolved Jun 19, 2026, 01:20 AM UTC
Our Engineering Team has confirmed that the backlog contributing to the delays has now been fully cleared, and this issue has been fully resolved. We thank you for your continued patience and apologize for any inconvenience or disruption this issue may have caused.