Brandwatch incident

Consumer Research - Mention List Component

Resolved after 37 days 16 hours, affecting Consumer Research Application, on June 10, 2026.

investigating Jun 12, 2026, 04:24 PM UTC

We are continuing to investigate this issue.

Started
Jun 10, 2026, 04:23 PM UTC
Resolved
Jul 18, 2026, 08:43 AM UTC
Duration
37d 16h
Detected by Pingoru
Jun 10, 2026, 04:23 PM UTC

Affected components

Consumer Research Application

Update timeline

  1. investigating Jun 10, 2026, 04:23 PM UTC

    The Mention List component currently has degraded performance. Users may experience mentions not loading, filtering and search issues, and refreshing not performing as expected. While our Engineers work toward a resolution, we recommend utilizing other components, as a number of functionalities are present in other components.

  2. investigating Jun 10, 2026, 06:40 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 12, 2026, 04:24 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jul 18, 2026, 08:43 AM UTC

    This incident has been resolved.

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