Brandwatch incident
Consumer Research - Cannot filter mentions in a Dashboard
Resolved after 4 hours 47 minutes, affecting Consumer Research Application, on June 3, 2026.
We are continuing to work on a fix for this issue. Our Engineering team has found a temporary workaround in the meantime, please use the "Apply" button located at the bottom of the Filters list on a component to apply the changes. That will allow the Filters to correctly apply for now. Thank you for your continued patience while this is fully resolved.
Affected components
Update timeline
- identified Jun 03, 2026, 02:44 PM UTC
We are currently investigating an issue affecting dashboard filters in Brandwatch. Users may experience dashboard filters not correctly filtering mentions. Our engineering team is actively working to identify the root cause and restore normal functionality. We will provide further updates as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience.
- identified Jun 03, 2026, 04:16 PM UTC
We are continuing to work on a fix for this issue. Our Engineering team has found a temporary workaround in the meantime, please use the "Apply" button located at the bottom of the Filters list on a component to apply the changes. That will allow the Filters to correctly apply for now. Thank you for your continued patience while this is fully resolved.
- resolved Jun 03, 2026, 07:31 PM UTC
This incident has been resolved.
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