Resolved after 1 hour 54 minutes, affecting Consumer Research Application and Listen, on April 23, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Apr 23, 2026, 07:23 AM UTC
Hi Everyone, We are currently investigating an issue where query backfilling processes are stuck or delayed. As a result, some users may notice that historical data is not populating as expected, or that newly created/updated queries are not fully backfilled Apologies for the inconvenience caused and thank you for your understanding.
- monitoring Apr 23, 2026, 07:55 AM UTC
Processing of Query backfills has resumed. There is a backlog of Queries requiring backfilling currently. Therefore, we kindly advise refraining from creating new Queries for the time being.
- monitoring Apr 23, 2026, 08:53 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 23, 2026, 09:17 AM UTC
This incident has been resolved.
Your product runs on more than Brandwatch
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services