Brandwatch incident

Consumer Research/Listen - Query backfill issues and possible delays in visibility of realtime data

Minor Ongoing View vendor source →

Brandwatch is currently experiencing a minor incident affecting Data Collection and Listen, which began 2h ago. The vendor's full update timeline is below.

Started
May 28, 2026, 01:25 PM UTC
Resolved
Ongoing
Duration
● 1h 30m
Detected by Pingoru
May 28, 2026, 01:25 PM UTC

Affected components

Data CollectionListen

Update timeline

  1. identified May 28, 2026, 01:25 PM UTC

    We are currently investigating an issue affecting query backfilling, where some queries are hanging, delayed, or remaining at 0% completion. Our Engineering team is actively investigating this with urgency, and we will continue to provide updates as we learn more. Thank you for your patience and understanding.

  2. identified May 28, 2026, 02:40 PM UTC

    We are continuing to work on a fix for this issue.