Brandwatch incident
Consumer Research/Listen - Query backfill issues and possible delays in visibility of realtime data
Minor Vendor's status page →
Resolved after 3 hours 54 minutes, affecting Data Collection and Listen, on May 28, 2026.
We are continuing to work on a fix for this issue.
Affected components
Data CollectionListen
Update timeline
- identified May 28, 2026, 01:25 PM UTC
We are currently investigating an issue affecting query backfilling, where some queries are hanging, delayed, or remaining at 0% completion. Our Engineering team is actively investigating this with urgency, and we will continue to provide updates as we learn more. Thank you for your patience and understanding.
- identified May 28, 2026, 02:40 PM UTC
We are continuing to work on a fix for this issue.
- resolved May 28, 2026, 05:20 PM UTC
This incident has been resolved.
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