Resolved after 3 hours 1 minute, affecting Consumer Research Application and Data Collection and 1 more, on May 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Consumer Research ApplicationData CollectionListen
Update timeline
- investigating May 20, 2026, 05:30 PM UTC
We are currently experiencing an issue where query backfills are delayed. Our teams are actively investigating the cause and working to restore normal functionality as quickly as possible.
- investigating May 20, 2026, 05:51 PM UTC
We are continuing to investigate this issue.
- monitoring May 20, 2026, 07:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 20, 2026, 08:32 PM UTC
Thank you so much for your patience. The issue is fully resolved.
Your product runs on more than Brandwatch
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services