Brandwatch incident
[Consumer Research & Listen] PowerPoint/PDF Dashboard Exports Failing
Resolved after 55 minutes, affecting Consumer Research Application and Listen, on May 11, 2026.
This issue has been resolved. Thank you for your patience during our investigation.
Affected components
Update timeline
- investigating May 11, 2026, 02:28 PM UTC
We are currently investigating an issue affecting Dashboard Exports. Users may see a red banner message within the platform stating: “PDF/PowerPoint exports not available at this time”, and PDF or PowerPoint exports may fail to generate. Our Engineering team is actively investigating the issue. We will provide further updates as more information becomes available.
- investigating May 11, 2026, 02:30 PM UTC
We are continuing to investigate this issue.
- investigating May 11, 2026, 02:31 PM UTC
We are continuing to investigate this issue.
- resolved May 11, 2026, 03:23 PM UTC
This issue has been resolved. Thank you for your patience during our investigation.
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