Brandwatch incident

Consumer Research - Query Backfills Stalled

Resolved after 2 hours 8 minutes, affecting Consumer Research Application and Listen, on May 6, 2026.

investigating May 06, 2026, 04:46 PM UTC

We are currently experiencing an issue where query backfills have stalled. This may impact users attempting to process query backfills. Our teams are actively investigating the cause and working to restore normal functionality as quickly as possible.

Started
May 06, 2026, 04:46 PM UTC
Resolved
May 06, 2026, 06:55 PM UTC
Duration
2h 8m
Detected by Pingoru
May 06, 2026, 04:46 PM UTC

Affected components

Consumer Research ApplicationListen

Update timeline

  1. investigating May 06, 2026, 04:46 PM UTC

    We are currently experiencing an issue where query backfills have stalled. This may impact users attempting to process query backfills. Our teams are actively investigating the cause and working to restore normal functionality as quickly as possible.

  2. resolved May 06, 2026, 06:55 PM UTC

    This incident has been resolved.

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