Brandwatch incident

Consumer Research - Query Backfills Stalled

Minor Resolved View vendor source →

Brandwatch experienced a minor incident on May 6, 2026 affecting Consumer Research Application and Listen, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 04:46 PM UTC
Resolved
May 06, 2026, 06:55 PM UTC
Duration
2h 8m
Detected by Pingoru
May 06, 2026, 04:46 PM UTC

Affected components

Consumer Research ApplicationListen

Update timeline

  1. investigating May 06, 2026, 04:46 PM UTC

    We are currently experiencing an issue where query backfills have stalled. This may impact users attempting to process query backfills. Our teams are actively investigating the cause and working to restore normal functionality as quickly as possible.

  2. resolved May 06, 2026, 06:55 PM UTC

    This incident has been resolved.