Brandwatch incident

Consumer Research - Intermittent Issue with Results Not Loading

Minor Vendor's status page →

Resolved after 17 hours 25 minutes, affecting Consumer Research Application, on September 8, 2026.

monitoring Sep 09, 2026, 10:46 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 08, 2026, 10:15 PM UTC
Resolved
Sep 09, 2026, 03:40 PM UTC
Duration
17h 25m
Detected by Pingoru
Sep 08, 2026, 10:15 PM UTC

Affected components

Consumer Research Application

Update timeline

  1. investigating Sep 08, 2026, 10:15 PM UTC

    We're currently experiencing intermittent issues with results not loading in Query Explore and Dashboards, and our Engineering team is investigating the cause.

  2. monitoring Sep 09, 2026, 10:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 09, 2026, 03:40 PM UTC

    Thank you for your patience. This issue is now resolved.

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