Brandwatch incident

Consumer Research - Query Backfill Delays

Minor Resolved View vendor source →

Brandwatch experienced a minor incident on September 2, 2026 affecting Consumer Research Application and Listen, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 05:05 PM UTC
Resolved
Sep 02, 2026, 08:01 PM UTC
Duration
2h 56m
Detected by Pingoru
Sep 02, 2026, 05:05 PM UTC

Affected components

Consumer Research ApplicationListen

Update timeline

  1. investigating Sep 02, 2026, 05:05 PM UTC

    We're currently experiencing a delay with query backfills, and our Engineering team is investigating the cause.

  2. monitoring Sep 02, 2026, 06:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 02, 2026, 06:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 02, 2026, 08:01 PM UTC

    This incident has been resolved.