Blackbaud incident

Active Issue Alert – Blackbaud Luminate Online - 000699240

Ongoing since 02:14 PM UTC, affecting Blackbaud Luminate Online®.

investigating Oct 23, 2026, 03:33 PM UTC

We have identified an issue leading to slow response times within Action Alerts as well as intermittent failed Advocacy reports. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Started
Oct 23, 2026, 02:14 PM UTC
Resolved
Ongoing
Duration
● 1h 26m
Detected by Pingoru
Oct 23, 2026, 02:14 PM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

  1. investigating Oct 23, 2026, 02:14 PM UTC

    We have identified an issue leading to slow response times within Action Alerts as well as intermittent failed Advocacy reports. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. investigating Oct 23, 2026, 02:54 PM UTC

    We have identified an issue leading to slow response times within Action Alerts as well as intermittent failed Advocacy reports. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  3. investigating Oct 23, 2026, 03:33 PM UTC

    We have identified an issue leading to slow response times within Action Alerts as well as intermittent failed Advocacy reports. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

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