Blackbaud incident

Active Issue Alert – Luminate Online - #000698711

Major Resolved View vendor source →

Blackbaud experienced a major incident on October 21, 2026 affecting Blackbaud Luminate Online®, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 06:20 AM UTC
Resolved
Oct 21, 2026, 06:33 AM UTC
Duration
12m
Detected by Pingoru
Oct 21, 2026, 06:20 AM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

  1. investigating Oct 21, 2026, 06:20 AM UTC

    We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. resolved Oct 21, 2026, 06:33 AM UTC

    This incident has been resolved.