Blackbaud incident

Active Issue Alert – Blackbaud Luminate Online - 000698717

Blackbaud is currently experiencing a minor incident affecting Blackbaud Luminate Online®, which began 1h ago. The vendor's full update timeline is below.

Started
Oct 21, 2026, 12:26 PM UTC
Resolved
Ongoing
Duration
● 1h 27m
Detected by Pingoru
Oct 21, 2026, 12:26 PM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

  1. investigating Oct 21, 2026, 12:26 PM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. monitoring Oct 21, 2026, 12:26 PM UTC

    A fix has been implemented and we are monitoring the results. Please continue to reference this page for updates.