Bitdefender GravityZone Outage History

There were 3 Bitdefender GravityZone outages since February 4, 2026 totaling 9h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.gravityzone.bitdefender.com

Major April 14, 2026

Communication Delay between GravityZone Cloud and Endpoints

Detected by Pingoru: Apr 14, 2026, 06:52 AM UTC
Resolved: Apr 14, 2026, 01:14 PM UTC
Duration: 6h 22m

Affected: Management ConsoleGravityZone -> Endpoint Communication

Timeline · 4 updates

investigating Apr 14, 2026, 06:52 AM UTC

We are aware of an issue affecting the communication between GravityZone and managed endpoints. Some customers may notice delays in communications between endpoints and GravityZone resulting in some endpoints appearing offline in the console, even though they are online. Additionally, configuration policy changes and tasks assigned to endpoints may experience time delays. Management console access is also degraded.
identified Apr 14, 2026, 07:13 AM UTC

We have identified the issue and we are working to fix it. To reduce the load in the platform a maintenance-specific message is displayed and login is not currently possible
monitoring Apr 14, 2026, 09:59 AM UTC

Issue has been fixed and we are monitoring the results.
resolved Apr 14, 2026, 01:14 PM UTC

We have corrected the communication issues between GravityZone and managed endpoints. We apologize for any inconvenience this may have caused and want to reassure you that endpoint protection was never compromised. We would like to express our gratitude for your cooperation and continued trust in our services.

Read the full incident report →

Minor March 11, 2026

Single Sign-On Incident on GravityZone Cloud

Detected by Pingoru: Mar 11, 2026, 01:03 PM UTC
Resolved: Mar 11, 2026, 04:09 PM UTC
Duration: 3h 5m

Affected: GravityZone Control Center Single Sign-On (gravityzone.bitdefender.com)

Timeline · 6 updates

investigating Mar 11, 2026, 01:03 PM UTC

GravityZone login services are currently unavailable affecting all GravityZone Cloud instances. Our team is actively investigating the issue. Users may be unable to log in at this time. It is important to note that all endpoints remain protected and other services within GravityZone continue to operate normally.
identified Mar 11, 2026, 02:20 PM UTC

We have identified the cause of the issue affecting the GravityZone login services. Our team is working on implementing a fix. Further updates will be provided.
identified Mar 11, 2026, 03:21 PM UTC

Login using SSO on GravityZone Cloud Instance 1 should now work as expected.
identified Mar 11, 2026, 03:46 PM UTC

We are continuing to work on a fix for this issue.
monitoring Mar 11, 2026, 03:53 PM UTC

A fix has been implemented for the issue affecting the GravityZone login services on GravityZone Cloud instance 2 and 3 as well. We are currently monitoring to ensure stability of the solution.
resolved Mar 11, 2026, 04:09 PM UTC

Access to all GravityZone Cloud instances has been restored. During this incident, endpoint protection was not impacted, and all other services within GravityZone remained operational. We would like to express our gratitude for your cooperation and continued trust in our services.

Read the full incident report →

Critical February 4, 2026

Single Sign-On performance degradation

Detected by Pingoru: Feb 04, 2026, 06:49 PM UTC
Resolved: Feb 04, 2026, 07:08 PM UTC
Duration: 19m

Affected: GravityZone Control Center Single Sign-On (gravityzone.bitdefender.com)

Timeline · 2 updates

investigating Feb 04, 2026, 06:49 PM UTC

GravityZone login services are currently unavailable. Our team is actively investigating the issue. Users may be unable to log in at this time. It is important to note that all endpoints remain protected and other services within GravityZone continue to operate normally.
resolved Feb 04, 2026, 07:08 PM UTC

Access to GravityZone Cloud via SSO has been restored. During this incident, endpoint protection was not impacted, and all other services within GravityZone remained operational. We would like to express our gratitude for your cooperation and continued trust in our services.

Read the full incident report →

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