Single Sign-On Incident on GravityZone Cloud

Update timeline

1. investigating Mar 11, 2026, 01:03 PM UTC

   GravityZone login services are currently unavailable affecting all GravityZone Cloud instances. Our team is actively investigating the issue. Users may be unable to log in at this time. It is important to note that all endpoints remain protected and other services within GravityZone continue to operate normally.

2. identified Mar 11, 2026, 02:20 PM UTC

   We have identified the cause of the issue affecting the GravityZone login services. Our team is working on implementing a fix. Further updates will be provided.

3. identified Mar 11, 2026, 03:21 PM UTC

   Login using SSO on GravityZone Cloud Instance 1 should now work as expected.

4. identified Mar 11, 2026, 03:46 PM UTC

   We are continuing to work on a fix for this issue.

5. monitoring Mar 11, 2026, 03:53 PM UTC

   A fix has been implemented for the issue affecting the GravityZone login services on GravityZone Cloud instance 2 and 3 as well. We are currently monitoring to ensure stability of the solution.

6. resolved Mar 11, 2026, 04:09 PM UTC

   Access to all GravityZone Cloud instances has been restored. During this incident, endpoint protection was not impacted, and all other services within GravityZone remained operational. We would like to express our gratitude for your cooperation and continued trust in our services.