Bitdefender GravityZone incident

Database connectivity issues

Major Resolved View vendor source →

Bitdefender GravityZone experienced a major incident on July 16, 2026 affecting Management Console, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 08:21 AM UTC
Resolved
Jul 16, 2026, 11:33 AM UTC
Duration
3h 12m
Detected by Pingoru
Jul 16, 2026, 08:21 AM UTC

Affected components

Management Console

Update timeline

  1. investigating Jul 16, 2026, 08:21 AM UTC

    We are investigating a connectivity issue with one of the databases. Our teams are working on a resolution.

  2. identified Jul 16, 2026, 09:22 AM UTC

    The issue has been identified. We are working together with OVH support for a fix.

  3. monitoring Jul 16, 2026, 10:17 AM UTC

    At this point all services are up and running. We are still closely monitoring system stability.

  4. resolved Jul 16, 2026, 11:33 AM UTC

    This incident has been resolved.