Bitdefender GravityZone incident

Incident Server connectivity issues

Major Resolved View vendor source →

Bitdefender GravityZone experienced a major incident on September 1, 2026 affecting Management Console, lasting 8h 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 12:39 PM UTC
Resolved
Sep 01, 2026, 08:55 PM UTC
Duration
8h 16m
Detected by Pingoru
Sep 01, 2026, 12:39 PM UTC

Affected components

Management Console

Update timeline

  1. identified Sep 01, 2026, 12:39 PM UTC

    We are investigating an issue that causes Endpoints to trigger "There is no connectivity with the incidents server" error. At this point events are not sent to the incidents server and are cached on the Endpoint. The issue has been identified and a fix is being implemented

  2. resolved Sep 01, 2026, 08:55 PM UTC

    The issue has been resolved and ingestion is now real-time.