Is Bitdefender GravityZone down?

We are investigating an issue, following the update earlier Today, that causes the EEMS tab to be missing from UI. As a workaround customers can log in directly to Mesh by accessing https://hub-eu.emailsecurity.app/ and selecting the GravityZone IdP login method from the page

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We've received reports of errors related to licensing server when creating a company with Trial or Monthly License Trial. We believe the situation no longer occurs and we are monitoring the stability of the system

The situation is resolved and all the licensing flows are stable.

We are investigating an issue causing new license keys validation to fail with "Server Unavailable" error. Our teams are working on remediating this. Existing licenses are not affected and endpoint protection is not affected.

We have identified the cause of the issue affecting the new license keys validation to fail with "Server Unavailable" error. Our team is actively working on implementing a solution to restore full functionality. We appreciate your understanding and will continue to provide updates on our progress.

The issue causing new license keys validation to fail with "Server Unavailable" error, has been fixed. We are currently monitoring to ensure stability and full restoration of services. Thank you for your patience as we work to confirm the resolution.

The incident affecting the licensing flow has been resolved.

We are aware of an issue affecting the communication between GravityZone and managed endpoints. Some customers may notice delays in communications between endpoints and GravityZone resulting in some endpoints appearing offline in the console, even though they are online. Additionally, configuration policy changes and tasks assigned to endpoints may experience time delays. Our teams are working on a fix.

A fix has been implemented for the issue affecting communication between GravityZone and managed endpoints. We are currently monitoring to ensure stability of the solution and to confirm all services are now operating normally.

This incident has been resolved.

We are aware of an issue affecting the communication between GravityZone and managed endpoints. Some customers may notice delays in communications between endpoints and GravityZone resulting in some endpoints appearing offline in the console, even though they are online. Additionally, configuration policy changes and tasks assigned to endpoints may experience time delays. Management console access is also degraded.

We have identified the issue and we are working to fix it. To reduce the load in the platform a maintenance-specific message is displayed and login is not currently possible

Issue has been fixed and we are monitoring the results.

We have corrected the communication issues between GravityZone and managed endpoints. We apologize for any inconvenience this may have caused and want to reassure you that endpoint protection was never compromised. We would like to express our gratitude for your cooperation and continued trust in our services.