Bitdefender GravityZone incident

Incident Server connectivity issues

Major Resolved View vendor source →

Bitdefender GravityZone experienced a major incident on August 25, 2026 affecting Management Console, lasting 12h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 10:52 AM UTC
Resolved
Aug 25, 2026, 10:55 PM UTC
Duration
12h 2m
Detected by Pingoru
Aug 25, 2026, 10:52 AM UTC

Affected components

Management Console

Update timeline

  1. investigating Aug 25, 2026, 10:52 AM UTC

    We are investigating an issue that causes Endpoints to trigger "There is no connectivity with the incidents server" error. At this point events are not sent to the incidents server and are cached on the Endpoint

  2. identified Aug 25, 2026, 12:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 25, 2026, 12:58 PM UTC

    A fix is implemented and ingestion is now on. However, we are not still ingesting real-time. We estimate this to take a couple of hours

  4. resolved Aug 25, 2026, 10:55 PM UTC

    This incident has been resolved.