Bitdefender GravityZone incident

IdP login fails for Email Security

Major Resolved View vendor source →

Bitdefender GravityZone experienced a major incident on September 18, 2026 affecting GravityZone Control Center Single Sign-On (gravityzone.bitdefender.com) and Email Security and 1 more component, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 09:25 AM UTC
Resolved
Sep 18, 2026, 11:02 AM UTC
Duration
1h 36m
Detected by Pingoru
Sep 18, 2026, 09:25 AM UTC

Affected components

GravityZone Control Center Single Sign-On (gravityzone.bitdefender.com)Email SecurityEmail SecurityEmail Security

Update timeline

  1. investigating Sep 18, 2026, 09:25 AM UTC

    We are investigating an issue that prevents users to login via IdP on Extended Email Security platform

  2. identified Sep 18, 2026, 09:49 AM UTC

    We have identified the issue and working on a fix.

  3. monitoring Sep 18, 2026, 10:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 18, 2026, 11:02 AM UTC

    This incident has been resolved.