Bitdefender GravityZone incident

"The report could not be processed" error when generating reports

Minor Resolved View vendor source →

Bitdefender GravityZone experienced a minor incident on July 22, 2026 affecting Management Console, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 05:31 AM UTC
Resolved
Jul 22, 2026, 07:38 AM UTC
Duration
2h 6m
Detected by Pingoru
Jul 22, 2026, 05:31 AM UTC

Affected components

Management Console

Update timeline

  1. investigating Jul 22, 2026, 05:31 AM UTC

    Our teams are investigating an error when generating reports.

  2. identified Jul 22, 2026, 06:15 AM UTC

    We have identified what is causing the error and we are working on a fix.

  3. monitoring Jul 22, 2026, 07:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 22, 2026, 07:38 AM UTC

    This incident has been resolved.