BigCommerce incident

Unexpected Staff Action Logs

Notice Resolved View vendor source →

BigCommerce experienced a notice incident on July 8, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 05:27 AM UTC
Resolved
Jul 08, 2026, 05:27 AM UTC
Duration
—
Detected by Pingoru
Jul 08, 2026, 05:27 AM UTC

Update timeline

  1. resolved Jul 08, 2026, 05:27 AM UTC

    We identified an issue where a subset of stores may see unexpected Staff Action Log entries generated by an API-driven background process. These entries are display-only logging artifacts and do not reflect staff user activity or changes made to the store. Some entries may continue to appear while we complete remediation. Store functionality, data, and security are not impacted, and no action is required.