BigCommerce incident

Product details not rendering on some product pages

Notice Resolved View vendor source →

BigCommerce experienced a notice incident on June 2, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 02:45 PM UTC
Resolved
Jun 02, 2026, 01:00 PM UTC
Duration
—
Detected by Pingoru
Jun 02, 2026, 02:45 PM UTC

Update timeline

  1. resolved Jun 02, 2026, 02:45 PM UTC

    At 13:13 UTC Commerce Engineers received reports of product details not rendering properly on some product pages. After investigation the problematic release was identified and reverted, restoring functionality at 13:57 UTC. All affected storefronts should now be properly displaying product details.