BigCommerce incident

Elevated errors for a subset of stores

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Resolved on May 28, 2026.

resolved May 28, 2026, 09:16 AM UTC

Between 08:12 UTC and 08:19 UTC, some stores experienced elevated HTTP 500 errors on the storefront and API.

Started
May 28, 2026, 08:00 AM UTC
Resolved
May 28, 2026, 08:00 AM UTC
Duration
–
Detected by Pingoru
May 28, 2026, 08:00 AM UTC

Update timeline

  1. resolved May 28, 2026, 09:16 AM UTC

    Between 08:12 UTC and 08:19 UTC, some stores experienced elevated HTTP 500 errors on the storefront and API.

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