BigCommerce incident

Elevated errors for a subset of stores

Notice Resolved View vendor source →

BigCommerce experienced a notice incident on May 28, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 09:16 AM UTC
Resolved
May 28, 2026, 08:00 AM UTC
Duration
—
Detected by Pingoru
May 28, 2026, 09:16 AM UTC

Update timeline

  1. resolved May 28, 2026, 09:16 AM UTC

    Between 08:12 UTC and 08:19 UTC, some stores experienced elevated HTTP 500 errors on the storefront and API.